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Privacy Policy

Effective Date: 24-09-2024

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At Lotus365, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, mobile applications, and services. We are committed to safeguarding your data and ensuring transparency in how your information is handled.

 

1. Information We Collect

When you use Lotus365, we may collect the following types of information:

  • Personal Information: When you register an account, we collect personal details such as your name, email address, phone number, and date of birth.

  • Financial Information: For deposit and withdrawal transactions, we collect payment details such as bank account numbers, UPI IDs, and payment gateway details.

  • Usage Data: We collect information about how you use our platform, including IP address, browser type, device information, pages visited, and transaction history.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect analytics data to improve our services.

 

2. How We Use Your Information

Lotus365 uses the information collected for the following purposes:

  • Account Management: To create, maintain, and manage your account on Lotus365, including providing you access to betting and gaming services.

  • Payment Processing: To process deposits, withdrawals, and other financial transactions securely.

  • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.

  • Marketing and Promotions: With your consent, we may send promotional emails or messages about new features, offers, or events. You can opt-out of these communications at any time.

  • Legal Compliance: To comply with regulatory requirements and prevent fraud, money laundering, or other illegal activities.

 

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal and financial information, including:

  • Encryption: All sensitive data is encrypted using industry-standard protocols.

  • Access Control: Only authorized personnel have access to your personal data, and strict access controls are in place to prevent unauthorized access.

  • Secure Payment Gateways: Financial transactions are processed through secure, trusted payment providers.

 

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share information with trusted partners who help us provide our services, such as payment processors, marketing agencies, and IT support.

  • Legal Obligations: We may disclose your information to comply with legal obligations, court orders, or in response to a request from regulatory authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

5. Your Data Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: If any information is incorrect or outdated, you can request a correction.

  • Deletion: You may request the deletion of your personal information, subject to legal and regulatory requirements.

  • Opt-Out: You can opt-out of receiving promotional communications at any time by clicking the "unsubscribe" link in our emails or contacting our support team.

 

6. Cookies and Tracking Technologies

Lotus365 uses cookies to improve your experience on our platform. Cookies are small data files stored on your device that help us recognize you, personalize your experience, and analyze platform usage. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

 

7. Third-Party Links

Our platform may contain links to third-party websites. Lotus365 is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, feel free to contact us:

📧 Email: contact@lotus365cric.com
 

Lotus365 is committed to ensuring your privacy and security while providing an enjoyable and secure betting experience. Your trust is our priority.

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